Withdraw from your contract here
Use the dedicated online form to submit a withdrawal request for a Logenok order. Requests are handled according to the terms applicable to the product, the type of content or service, and the timing of the request.
Customer care · Online withdrawal
Right of withdrawal
Where applicable, you can exercise your right of withdrawal within the deadlines set by law and the Logenok terms of sale. This page provides clear, direct access to the dedicated online form.
Online form
Required details
To process your request, the withdrawal form must collect at least:
- first and last name;
- the email address used for the order;
- order number;
- the product or products concerned;
- an optional message.
Important information
The right of withdrawal may depend on the product type, the timing of the request and the terms applicable to digital content, services already started or products accessible immediately after purchase.
This page does not replace our terms of sale. For full details, see the Terms & Conditions.